About Us!
With over 20 years of combined industry experience the staff at Poolside Solutions Richmond will always focus on problem solving and customer satisfaction. We have operated in the Hawkesbury Region for over 10 years and have spread our customer base through positive interactions with our customers and community. We only use the highest quality products to ensure that our customers get the most out of their pools.
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Meet the Crew
Neil "Ozzie" Austin
Owner / Managing Director
Neil, affectionately known as Ozzie, bought into the business with his friend and business partner Greg Raby over 10 years ago. After Greg's passing in late 2020, Neil has been dedicated to preserving and enhancing the vision they built together. A friendly, easy-going grandfather, Neil treasures quality time with his grandkids.
When he's not working or spending time with family, you'll find him fishing, throwing darts, playing a round of golf, or watching footy in his man cave. Ensuring his customers are happy is a top priority, and with his profound knowledge and experience, Neil is always ready to fix your pool concerns—often sharing a beer or two in the process.
Liam Cassar
Equipment Installer /
Service Technician
With over five years of experience at Poolside Solutions, Liam's expertise is invaluable. His quick wit and problem-solving skills make him an essential member of our team. Outside of work, Liam enjoys the thrill of motorbiking, working out, and gaming with his friends.
Chris Raby
Store Manager / Customer Service Representative
Chris, the son of Greg, Neil's late friend and business partner, has 10 years of experience on the road servicing pools. Initially mentored by Neil, he has stepped in to run the shop, following in his father's footsteps.
With a special passion for water chemistry and equipment troubleshooting, Chris goes above and beyond to ensure your water is perfectly balanced and your equipment is properly maintained. When he's not at Poolside Solutions, Chris films and edits wedding videos as his second job. He also enjoys making bad puns, all things food, and overseas travel.
Michael "Mick" Page III
Equipment Installer /
Service Technician
Mick, one of our dedicated technicians, has been with Poolside Solutions for over three years. A true jack of all trades, he excels in any role he's given. Known for his hard work and friendly demeanor, Mick enjoys catching up with all of our customers' dogs while on the road. In his free time, he loves weight-lifting and smashing out some Call of Duty.